• Customer Services Agent ( Part Time)

    Location CR-Heredia
    Posted Date 2 months ago(6/13/2018 11:48 AM)
    Job ID
    2018-1357
    # of Positions
    3
    Category
    Customer Service/Support - Customer Service
  • Job Summary

    The Customer Service agent will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity. 

    Skills and Experience

    • English –Spanish Language (Oral and writing 90 % or higher)
    • Resource will work on a flexible schedule that is primarily focused from 1 pm to 5 pm  Monday to Friday, Eastern Time, but may include some  weekend hours.
    • Resource will adjust its local schedule with the resources supporting this position during Daylight Savings time changes in the Eastern Time Zone.
    • Must have a high school diploma
    • Excellent verbal and written communication skills. A genuine interest in working with and helping customers
    • Must possess excellent communication skills and Integrity, and Involvement.
    • Demonstrated experience in providing high levels of customer satisfaction and performance in a high transaction volume/high demand environment
    • Good presentation and a polite, tactful, and friendly character

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