• Travel & Expense Analyst

    Location CR-Heredia
    Posted Date 2 weeks ago(10/1/2018 11:28 AM)
    Job ID
    # of Positions
    Accounting/Finance - Accounts Payable/Receivable
  • Job Summary

    The individual will be responsible for auditing a select sample of expense reports to ensure adherence to company policies. Troubleshoot issues with users, either through email or by phone that they may encounter in completing an expense report. Past due transaction analysis and follow up with travelers regarding noncompliance. . Responsibilities including working with the Migration Team on the transition of BPO functions from the various markets to Auxis’ Costa Rica Service Center, as well as supporting the to-be process design, organizational design, technology deployment to support these operations. 


    • BPO Migration
      • Work with the BPO Migration Team on the transition of all in-scope functions from the various markets to Auxis Costa Rica
        • Review “as is” processes, roles and responsibilities and provide input to the Migration Team on “to be” processes, roles, responsibilities, organizational design, use of automation, KPI’s, process improvements, compliance requirements, risks and mitigation strategies, etc.
      • Support new business operations to follow business requirements
        • Support the deployment of “to be” processes, including where feasible standardizing processes and activities across all markets
        • Work with the Accounting Supervisor and the BPO Migration team to define key performance indicators, including service level and operational reporting and support the setup of reporting platform to provide visibility to daily operational performance





    • T&E processing
    • Monitor and analyze reports to identify duplicate expenses entered by employees. Investigate each report to confirm if duplicates and coordinate with employees for reimbursements to the company.
    • Process all checks for reimbursements to the company, including personal charges, cash advances, duplicates, and reclasses.
    • Create and upload journal entry templates with AX. Identify instances where a Reclass is necessary.
    • Process owner for checks that are not successfully deposited and coordinate for problem resolution.
    • Assist with answering general end user inquiries through both phone and email.
    • Coordinate and lead training sessions for end user training on profile set up, travel, expense, and reporting.
    • Build relationships with finance teams in each business to promote transparency of T&E spend.
    • Support quarterly close process, including auditing expense reports and sending notifications to employees.
    • Periodically present updates on projects and trends to team leaders.
    • Participate in ad hoc projects in other areas and cultivate productivity.

    Skills and Experience

    ·       High School Diploma, accounting coursework preferred. 

    ·       Accounting experience or prior experience with corporate travel & entertainment processes/procedures. 

    ·       Concur T&E Expense Management experience

    ·       Strong analytical skills and detail oriented.

    ·       Proficiency with PowerPoint, Outlook, and Excel.

    ·       Previous experience with reporting platforms

    ·       Clear, concise verbal and written communication skills including professional and courteous telephone manner.

    ·       Ability to quickly build relationships across the organization.

    ·       Good interpersonal skills.

    ·       Team player with exceptional work ethic.

    ·       Clear thinker with problem solving skills, ability to research problems and drive resolutions.

    ·       Strong time management skills, can prioritize workload and able to handle multiple projects simultaneously in a fast paced environment.




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